Evening Walk-in Hours

5:30PM-7:30PM March 4, 2019

During the evening walk-in hours, you can submit an application for a short-term rental certificate, ask our staff questions about eligibility and the rules for the short-term rental program, or submit a complaint about a suspected illegal short-term rental in your neighborhood.

Evening Walk-in Hours

5:30PM-7:30PM February 4, 2019

During the evening walk-in hours, you can submit an application for a short-term rental certificate, ask our staff questions about eligibility and the rules for the short-term rental program, or submit a complaint about a suspected illegal short-term rental in your neighborhood.

Evening Walk-In Hours

5:30PM-7:30PM January 7, 2019

During the evening walk-in hours, you can submit an application for a short-term rental certificate, ask our staff questions about eligibility and the rules for the short-term rental program, or submit a complaint about a suspected illegal short-term rental in your neighborhood.

** AFTERNOON WALK-IN HOURS CANCELLED - January 2, 2019 **

1:00PM-5:00PM January 2, 2019

*** PLEASE NOTE *** : Due to limited staffing during the holidays, the Office of Short-Term Rentals has cancelled the Wednesday afternoon walk-in hours on January 3, 2019. The next afternoon walk-in hours will be held on Wednesday, January 10, 2019.

Evening Walk-In Hours

5:30PM-7:30PM December 3, 2018

During the evening walk-in hours, you can submit an application for a short-term rental certificate, ask our staff questions about eligibility and the rules for the short-term rental program, or submit a complaint about a suspected illegal short-term rental in your neighborhood.

** Special Walk-in Hours for Wednesday, November 21 **

9:00AM-12:00PM November 21, 2018

Please Note: Due to holiday scheduling for the week of Thanksgiving, OSTR will be hosting its walk-in hours from 9:00-Noon on Wednesday, November 21 (rather than the normal afternoon walk-in hours).